TECMAVEN SUPPORT OFFERINGS
TECMAVEN Support provides quality technical resources you need plus options to choose from a range support level which will accommodate to the unique needs of your organization.
We offer upgradable levels of support which provide exceptional value driven by our relentless commitment to customer satisfaction.
BASIC SUPPORT PLAN
Provides a comprehensive range of product support and maintenance services including full access to our support engineers during normal business hours. This plan includes Email & Hotline Telephone Support and 2 days Onsite Support.
SILVER SUPPORT PLAN
Inclusive of Basic Support Plan plus 4 days Onsite Support.
GOLD SUPPORT PLAN
Inclusive of Basic Support Plan plus 6 days Onsite Support.
PLATINUM SUPPORT PLAN
Inclusive of Basic Support Plan plus 12 days Onsite Support.